Yes
Reported present, with the source attached so you can weigh it.
Access for all
Built into the travel data. Not a mode you switch on.
The details that let a wheelchair user plan a day are the same details that tell you whether you can get a suitcase up to the room. So they sit on the places themselves, visible to everyone, instead of behind a setting most people never open.
How to read an access detail
Three states. Never two.
Most apps have two: it says a place is accessible, or it says nothing. That collapses “we checked and it isn't” into “we have no idea”, and those are completely different facts to plan around.
No
Reported absent — which is genuinely useful. It's how you rule a place out without making the journey to find out, so it's shown as plainly as a yes.
Nobody has checked
Said plainly, with an invitation to be the first to add it. Places with no information are never buried — hiding them would mean the data never warms up.
Filters, not labels
The app asks who's with you, not what's wrong with you.
Every filter is something that might be true of you on a given day — a stroller, a suitcase, a knee that's had enough, a need for somewhere quiet — rather than a category you belong to. You can change them per trip, or per day.
The same detail helps more people than it was written for. Knowing there's a step-free entrance matters whether you use a wheelchair or you're pushing a stroller up from the metro with a suitcase in the other hand.
- Wheelchair Step-free routes, door widths, elevators, accessible restrooms
- Limited mobility Distances, gradients, steps, somewhere to sit
- Stroller Step-free entry, elevators, room to turn, changing facilities
- Carrying luggage Elevators, ramps, wide pathways, short walks
- With kids Restrooms, space, somewhere they can be loud
- Somewhere quiet Noise, crowding, lighting, low-sensory spaces
Where it comes from
Three sources, merged, always labeled.
Google Places
Accessibility fields Google already holds — entrances, parking, restrooms, seating.
- Coverage
- Anywhere Google has them.
- Confidence
- Third-party. Shown as reported, not verified.
OpenStreetMap
Seeded from OSM's accessibility tagging, which is often far more detailed than commercial data.
- Coverage
- Currently central Rome, about 94 places, while we work out how to expand it responsibly.
- Confidence
- Marked unverified, always.
Travelers
What people actually found when they turned up. This is the only source that can correct the other two.
- Coverage
- Just beginning.
- Confidence
- Upgrades an entry, and says who reported it.
What the coverage actually is
Wayfind shows accessibility information by default wherever we have it, and marks clearly where we don't. Coverage is not global and we won't pretend otherwise — a claim like that is how people end up stranded.
Nobody from Wayfind has inspected a venue or measured a doorway. Where a detail came from a third party, the app says so, and says it's unverified. That way you can weigh it yourself instead of trusting a badge.
How it gets better
The only source that can correct the others is a person who went.
Official data goes stale quietly. A elevator breaks in March and the venue's website says nothing about it in August. Somebody who turned up and found out is worth more than any feed.